FAQs

Choose a category below to see the answers to common questions about our systems.
If your question can't be answered here, please use our Contact Form to ask us.


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About MobileMoxie

NO, we don't build sites or apps (apart from our own), but we can help you get the most out of them when you do get them built!

SEO & Technical Tools

We pass all the relevant User-Agent and other information that a real phone in that location would send to the Search Engine which then responds accordingly with the results. We routinely compare and review the results our simulator returns against actual results to ensure its accuracy.
We maintain our Phone Specs to the latest specifications we can access and render each device using those provided specifications. We regularly compare device emulations and the available specifications to ensure we are providing our emulations with the most up to date information available. We advise that you neer rely 100% on any emulation and seek to also compare on devices where possible.
Yes we store historical tests created using the Tools within the Members area (not API Tests) and make them available so you can review and compare them over time.

API

Unfortunately during the Beta phase API accounts are a separate account. We will be modifying this when we move out of Beta.
Once we move out of Beta we will be introducing plans for the API which will allow you to choose the account plan that best suits how you wish to use the API.
The MobileMoxie API is open to a wide range of users to use including individual developers, corporate organisations and SaaS Tool Providers. Anyone that wants to provide their team or users better access to mobile development tools can use our API. Note: All access to the API must be inside an app or internal system and not publically accessible.
We have more than 18 iOS and Android devices to choose from. We regularly update our list of devices and the emulations so that our users have access to the latest common devices. Rather than us listing them all here, try our Free Tool Demo and see the different devices in use.
Yes the API has been created to assist provide Mobile search results and emulation inside other SaaS products. If you have any questions please contact us to discuss your use. Note: All access to the API must be inside an app or internal system and not publically accessible.
When you are setting up your API Key the field 'Your Host URL' is for the root domain that you will be running the API on. E.g. If you are going to place the API code onto a page on this URL, https://www.myspecialsite.com/pageofkeywords/ you would enter this URL in the field: https://www.myspecialsite.com/
Yes. Simply use the top level domain for the site you will be calling the API from. E.g. If you are going to place the API code onto a page on this URL, https://app.myspecialsite.com/serpscreen/ you would enter this URL in the field: https://app.myspecialsite.com/

Billing

We bill on the anniversary of your initial purchase. For monthly recurring charges it will be the same date each month. E.g. If you signed up on the 12th of April, you will get billed on the 12th of each month.
We currently only offer Credit Card transactions. Once our API comes out of Beta we will be adding some additional options depending on plans and products.
Much as we will be disappointed if you no longer need our services, you can cancel your plan and billing with us inside your account profile. You can also downgrade to a free account, and no further billing will occur.

Account

That's okay, we all do that from time to time. It's easy to get it reset, simply click on the 'LOGIN' button in the top right of screen, and click the 'FORGOT PASSWORD' button. Input your email address and if it matches one in our system you will receive an email with instructions on how to reset the password. If you continue having issues, please contact us using the contact form.
If you can't login and it isn't just a password reset problem then you will need to use our contact form and send us a message so one of our team can look into it for you.
We have numerous different options for large enterprise clients and would love to discuss these with you. Please use our contact form and send us a message so we can get back in touch.

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